Privacy Policy

Effective Date:
09/23/2025

Last Updated:
09/23/2025

My City Locator ("we," "us," or "our"), operated by licensed real estate agent Johnny Miranda under Best Realty Houston, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you use our website, request property information, or consent to receive SMS and email communications.

By providing your personal information and consenting to communications, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with My City Locator services, we may collect the following personal information:

• Contact Information: First name, last name, phone number, and email address.

• Property Preferences: Information you provide about your housing needs (e.g., location, budget, number of bedrooms, move-in timeframe).

• Communication Preferences: Your consent to receive SMS and email communications.

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: How you interact with our site and communications (e.g., pages viewed, links clicked, response rates).

2. How We Use Your Information

We use your personal information for the following purposes:

• Communication: To send you property updates, appointment reminders, and follow-ups.

• Real Estate Services: To match you with available listings, schedule showings, and provide support during the home search process.

• Marketing: To send you promotional offers, services, and updates related to My City Locator and Best Realty Houston, in accordance with applicable laws.

• Service Improvement: To analyze usage trends and improve the effectiveness of our website and communications.

3. How We Share Your Information

We do not sell, rent, or lease your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party platforms (e.g., CRM, SMS, and email providers) to facilitate communication and service delivery.

• Legal Compliance: When required by law, such as in response to a court order, subpoena, or government request.

4. Consent for SMS & Email Communication

By submitting your contact information, you consent to receive SMS and email messages from My City Locator. These communications may include:

• Property updates and listings.

• Appointment confirmations and reminders.

• Marketing and promotional offers related to real estate services.

Opt-Out Options:

• SMS: Reply “STOP” to any text message to unsubscribe. You will receive one final confirmation message.

• Email: Click the “unsubscribe” link at the bottom of any promotional email. Even after unsubscribing, you may still receive service-related communications.

5. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, and maintain business records.

6. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or misuse.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.

• Correction: Request updates or corrections to inaccurate information.

• Deletion: Request deletion of your personal data, subject to legal limitations.

• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at the email below.

8. International Data Transfers

If you access My City Locator from outside the U.S., your information may be transferred and stored in the United States, in compliance with applicable data protection laws.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the “Effective Date” will be updated. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]